shipping-policy

Last updated: July 23, 2026

Where We Ship

boostbind ships to the destinations available in the country or region selector and at checkout. Availability may vary by product, delivery address, carrier service, and local restrictions. If checkout does not offer shipping to an address, we cannot accept an order for that destination at that time.

Processing Before Shipment

Orders normally require 3-4 business days for payment review, order preparation, and transfer to the carrier. Business days exclude weekends and applicable public holidays. Processing time is separate from delivery time.

An order containing multiple products may arrive in more than one package. When this happens, separate tracking numbers may be issued and packages may arrive on different dates.

Estimated Delivery Times

After the order has been processed and handed to the carrier, estimated standard delivery times are:

These are estimates, not guaranteed arrival dates. Customs review, severe weather, peak seasons, carrier disruptions, remote-area service, and incorrect address information can cause delays.

Shipping Rates

• Standard shipping: USD $6.99.
• Free standard shipping: available for qualifying orders with a merchandise subtotal of USD $79 or more after discounts and before taxes.
• Expedited shipping: USD $12.98 when the service is offered for the selected destination.

The shipping methods and final charge shown at checkout control if they differ from the general rates above. Expedited service changes transit priority but does not remove order processing time. Some products or destinations may not support expedited delivery.

Tracking

When tracking becomes available, it is sent to the email address used at checkout. Tracking can take 2-5 business days to show its first carrier scan after the shipping confirmation is issued. Please check the email address and spam folder before contacting support.

Address Accuracy

Customers are responsible for entering a complete and accurate delivery address. Contact support@boostbind.com immediately if an address is incorrect. We cannot guarantee a correction after fulfillment begins.

If a parcel is returned because the address was incomplete, incorrect, refused, or unclaimed, we will contact you after it is received. Additional shipping charges may apply to a requested reshipment. Any approved refund may exclude the original shipping charge and costs caused by the address or refusal, except where prohibited by law.

Customs, Duties, and Import Taxes

International orders may be reviewed by customs. Unless checkout expressly states that duties and taxes are included, the recipient is responsible for import duties, taxes, brokerage charges, and other fees imposed by local authorities or carriers. We cannot mark an order as a gift or change the declared value.

Delayed, Lost, or Delivered-but-Missing Packages

If tracking has not updated for an unusual period, contact us with the order number and tracking number. We may ask the carrier to investigate. Carrier investigations require time and do not always produce an immediate decision.

If tracking says "Delivered" but the parcel is missing, check the delivery location, household members, building staff, neighbors, and the local carrier first. Then contact us promptly so we can review the available information. A replacement or refund is not automatic and depends on the carrier investigation and the circumstances of the delivery.

Contact

Shipping questions: support@boostbind.com