Refund Policy
Effective date: July 27, 2026
Order Cancellation
You may request to cancel your order within 24 hours of placing it, provided that the order has not yet been shipped. If the cancellation request is made within this time frame and before shipment, a full refund will be issued.
Once an order has been processed for shipping or dispatched, it can no longer be canceled.
Order Processing
All orders will be processed and shipped within 48 hours (2 business days) after payment is confirmed. You will receive a confirmation email with tracking details once your order has been dispatched.
Return Request Period
You have 30 days from confirmed delivery to ask for a return. Eligible merchandise must remain unused, unworn, unwashed, and unmodified, with included parts, packaging, and tags. A receipt or order record is required.
Request Review
- Email support@boostbind.com with the order number and requested item.
- Explain the reason and attach photos if there is damage, a defect, or a fulfillment error.
- Wait for return and packing instructions before sending the parcel.
Return Address
1102 Larimore Ave, La Puente, CA 91744
Please contact us before returning any products so we can provide the correct return instructions.
Condition-Based Exclusions
Returns are not accepted for gift cards, personalized goods, opened hygiene-sensitive products, or items that are used, washed, altered, incomplete, or marked final sale. Rights that cannot legally be excluded continue to apply.
Who Pays Return Postage?
For a change of mind, sizing choice, or compatibility issue, return postage is paid by the customer. If review confirms that we supplied the wrong item or it arrived damaged or defective, boostbind will provide or reimburse an approved return method. Unapproved premium services are not reimbursed.
Resolution
Once a return arrives, it is inspected and the outcome is emailed. An approved refund is issued to the original payment method within approximately 5–10 business days; posting time then depends on the financial provider.
Replacements, Exchanges, and Cancellations
Replacement stock is not guaranteed. Where a direct exchange is unavailable, complete the return and place a separate order. Cancellation or order-edit requests should be sent quickly, but cannot be guaranteed after fulfillment work begins.